Terms and conditions
Last Updated: Sep 10, 2020.
1. GENERAL POLICY
We try to take a sustainable approach to production by operating a zero to low inventory method. What this simply means is we produce your clothes upon receiving your order. Orders usually take 2-3 weeks to complete excluding shipping. This approach helps us to reduce waste. We also mostly work with biodegradable fabrics made from natural fibres. If you would like your order to be expedited, kindly Contact Us before or as soon as you place your order.
1.2. CUSTOM SIZING
We understand that we all don’t fit into what is considered standard sizing, this is why we have made provisions at check out for you to fill in your bust-waist-hip measurements. How to do this: while shopping, select “Custom – See Size Guide”, then fill in the box for additional information, with your bust-waist-hip measurement in inches. How to measure yourself: using a standard measuring tape, measure around the fullest part of your bust, around your natural high waist (usually the smallest part of your waist) and measure around the fullest part of your hip. If you are in Lagos and would like to come in to be measured, kindly Contact Us to book an appointment.
1.3. CUSTOM ORDER
For special requests and custom made pieces, kindly Contact Us to book an appointment or for more information.
1.4. LAGOS AND LOCAL SHIPPING
For addresses within Lagos, Abiolaolusola.com offers same and next day delivery, at a flat rate, upon completion of your garment (see 1.1). We do not ship to P.O. Boxes.
1.5. INTERNATIONAL SHIPPING
We offer a flat shipping rate based on your country. Upon completing your garment (see 1.1), shipment should take an estimated 5-10 days. Please note that all international duties and taxes is the responsibility of the customer.
Abiolaolusola.com does not offer refunds. However we can offer an exchange of unused, unworn, unwashed, unaltered, and undamaged full-price items within 20 days of the item’s ship date, provided that all original tags are attached. The exchange will be for the exact item that was purchased and is subject to availability. Only items that arrived damaged or are the wrong size can be exchanged. Sale items are final and are not eligible for exchange or refund.
Please note that the customer is responsible for shipping cost for returns and exchanges, this means all shipping costs will be covered by the customer. kindly Contact Us for more information
Please Contact Us and if applicable, include your order number.
2.1. WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at firstname.lastname@example.org
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is powered by WordPress. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through WordPress data storage, databases and the general WordPress application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then WordPress stores your credit card data. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
For more insight, you may also want to visit WordPress Support
2.5. THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
2.8. AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
2.10. QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information Contact Us